ABSTRACT
This research work examines the impact
of industrial conflict on organizational performance with a particular
reference to Kaduna Polytechnic, Kaduna.
Hence, the scope of the research will cover every are, which has to do
with industrial relations and managing employment relationship. The work cover statement of the general
problem, objectives study, significance of the study and the limitations and scope of the study.. Also diverse views of authors on industrial
conflicts and means of conflict resolutions. This research employ both
descriptive and exploratory research method for the purpose of an indept
investigation. A sample size of 80 was
used, 80 questionnaire was administered to respondent. The researcher conducted oral interview. The
hypothesis also proved that industrial conflict has significant impact on
organizational performance. Based on our
findings and expected conclusions necessary recommendations were given to
forestall future conflict situation in the organization. The researcher
therefore recommend that collective during collecting bargaining the management
should treat or deal with the works representative in good faith and also
ensure proper implementation and administration of the collection agreement.